The argument that legal software will shift firms away from charging by time toward fixed or outcome-based fees, by making the underlying work faster.

Sold enthusiastically to the one audience with the least incentive to buy it, at firms whose partner compensation, promotion track, and valuation all rest on hours recorded.

• Disruption Sold to the Disrupted: The buyer is asked to fund the destruction of their own revenue model, with their own budget.
• Efficiency Without Redistribution: Time saved has mostly become more matters handled, not lower bills.
• House-Cleaning Reality Check: Like selling a taxi driver a machine that makes every journey shorter and expecting delight about the meter.

Love Island (Season 5): the final couple are handed two envelopes and the option to take all fifty thousand pounds, and year after year the structure survives because nobody ever takes it.

The claim that legal software will move firms away from charging by the hour.

“Our platform drives billable hour disruption across the modern law firm.”

“Document review that took twelve hours now takes three, and the firm has used the time to take on more matters rather than to lower fees.”